Thanks to the flexibility of our Customer Service and our computerized system for order management, we ensure that the spare parts for our vacuum furnaces are made available to our clients at the earliest.
To this end, we have established many partnerships with logistics companies in order to guarantee and carry out our deliveries in Europe in less than 24 hours for the majority of the wear parts and consumables. For large exports, our departments are trained in regards with all the administrative measures related to dispatch and customs clearance to reduce the dispatch and delivery cycles to their minimum, in order to enable our clients to restart their production quickly.
We have the optimum stock of spare parts and consumables to reduce the production shutdowns. All the parts are classified internally; we can provide, on request, a complete range of components for vacuum furnaces: BMI special parts (resistors, ceramics, shields, etc.) and other standard parts (gauges, pumps, valves, thermocouples, etc.) that we offer at attractive prices on account of our purchase volumes and our terms of trading with the suppliers.
Moreover, our Engineering and Design Department can develop new heating chambers to adapt them to the equipment of our clients and thereby offer them optimal technical solutions to satisfy their cost and technical (heat treatments) imperatives.